FAQ

Florals 

What is your return policy?

We strive to provide the best quality flowers. If you're not satisfied, please contact us within 24 hours for assistance.

Can I include a personalized message with my order?

Absolutely! You can include a personalized message with your order at no extra cost. Simply choose a message banner or note card, and we’ll make sure it’s beautifully included with your flower arrangement. Spread some joy with your thoughtful words!

Do you offer international shipping?

Currently, we only provide local delivery within the 5 boroughs of NYC. We're excited to expand our services soon, so please stay tuned for updates. We appreciate your understanding and support!

How can I care for my flowers to make them last longer?

To make your flowers last longer, change the water regularly, trim the stems at an angle, and keep them in a cool spot away from direct sunlight and drafts. Follow our care tips for the best results. Enjoy your blooms!

Can I customize my flower arrangement?

Of course! You can absolutely customize your flower arrangement with us. Choose your favorite flowers, colors, and even add special requests. Just contact us for personalized assistance, and we’ll help create something beautiful just for you! 

Do you offer same-day delivery?

While we don't offer same-day delivery, we encourage you to place your orders at least a week in advance. This helps us ensure that we provide you with the best quality service every time!

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